Everything in our store is made to order, which means we start working on your order as soon as your order comes through. We are a small, lean business that does not keep any physical inventory.

This allows us to provide the best possible price to our customers for custom-made products.

BUYER’S REMORSE

Since every product is custom-made, we do not offer any general returns for buyer’s remorse reasons (just didn’t like it, ordered wrong size, etc.).

DEFECTIVE/DAMAGED

If your product is damaged or defective, you are completely covered. We require photos to be sent of the damage or defects. Once photos are received, we will offer a free replacement or refund.

To request a replacement or refund, please email us at support@thebitcoinshill.com